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Much Better!

March 6th, 2009 at 02:59 am

Perusing the Craigslist ads today, it seems like I have exhausted most, if not all of the possible legitimate job listings - at least for awhile.

This afternoon I went for my second interview. It was at a company dealing with waste management.

It didn't start out so good. When I arrived (30 minutes early - sat in car till it was 15 minutes early) there was *no one* in the lobby! At first I sat in a chair hoping someone would come into the lobby. It kept getting closer and closer to my interview time and I wasn't sure what to do.

I contemplated going down the hall labled 'human resources and payroll' to see if I could find someone there -- but in the end I just couldn't get up enough moxie to do so.

Finally, it was 2:58. I decided to call the phone number where my appt had been set up. They asked me to give it another 10 minutes, and if no one had shown up, to call them and they'd email the company to let them know I'd been there and they needed to reschedule with me. Just as I got off the phone, a lady came into the lobby -- and within a few minutes I was seated at a cubicle desk filling out the application.

The first thing I noticed was that everyone was wearing jeans. Oh happy day!!
Everyone seemed pretty relaxed while taking calls - they had a pretty funny one where someone wanted to rent a garbage truck for the day. Smile

After filling out my application, I took a typing test (scored 62 WPM.) Then I had my interview.

It was a total opposite of yesterday. I wasn't completely *not* nervous, but I wasn't *too* nervous. The lady was really friendly.

She told me about the company, and gave me a chance to ask questions. I asked her a question no one had ever asked her before - about how the calls were routed to the different reps. Smile

The position actually sounds like a fairly good fit for me (temporarily while going to school.) It's taking inbound calls helping customers be happy. The pay is about what I made at my former job -- but, and this is a BIG plus - you get graded on your performance (did you ask customers name, did you verify info, did you get account number, did you follow through on what you said you were going to do, etc) and based on your scores (10 quality checks a month) you get either a 15% bonus, 10% bonus or no bonus. They meet with you twice a month to go over your performance, so you're never left hanging wondering if you're doing okay or not.

They also offer full benefits (including tuition reimbursement - wonder if they'd reimburse for getting a masters in a totally unrelated field?? Or I probably should stay mum on that.)

She also told me that they have very little turnover - everyone has been there from one to 30 years. The reason they are looking to hire new people is because they've expanded (doubled) their territory and need at least 7 new CSR's to handle the call volume.

I won't know one way or the other for a couple weeks at least - but I really like the sound of this particular job. Big Grin

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Oh, I went to Office Depot again today to print out corrected copies of my resume. The same guy who helped me yesterday was there. I told him that I had bragged about OD's customer service. Smile

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I spent some time reading through this Algebra review pdf today. A lot of it makes little sense to me - so many symbols it starts to run together. But some of it is sort of coming back.

http://www.math.uakron.edu/~dpstory/tutorial/mptii/lesson02.pdf

I have a long way to go though.

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Thursday Plans:
(x) Practice interview questions
(x) Print copies of updated resume
(x) Check Craigslist
() Send thank you note
(x) Interview at 3 pm
(x) Study GRE math material
() Contact school librarians
() trash run

Friday Plans:
() 9 a.m. Interview
() 11 - 6:30 --- gym
() Contact school librarians
() Write thank you notes
() Study GRE math materials
() trash run
() dish run

Off to see ER!

7 Responses to “Much Better!”

  1. oceansluver78 Says:
    1236308961

    Office Depot rocks! You can do just about anything there. Ugh, Math was never my stong suite in school either. I'm thankful for my Casio caculator. Craigslist for me is more fun...digging through those wacky ads.....

  2. gamecock43 Says:
    1236315971

    Sounds promising. good luck!

  3. baselle Says:
    1236320756

    Just remember with algebra that the equals sign with the stuff on either end is like the teeter totter that has to remain perfectly level...so in a sense the equals sign is the most important part of the whole thing. Smile

  4. North Georgia Gal Says:
    1236350514

    I heard on the news this morning that FedEx Kinkos is printing 25 FREE resumes for people. Don't know if you have one and sometimes it just feels better to be loyal...but thought I would pass that along.

  5. creditcardfree Says:
    1236351114

    I'm glad you had a good experience. It does sound like a great job while going to school. Best wishes!!

  6. frugaltexan75 Says:
    1236353846

    oceansluver - Math was always something I struggled with -- I had an algebra tutor in 9th grade which helped me get a good handle on it then, which enabled me to muster through Alg 1 and 2, but ... that was oh .. . back in 1991/2. I had Statistics and Prob in college, but I never really got that class, although I *barely* passed it - and that was with spending WAY too much time on it, to the detriment of other classes which should have all been easy A's.

    Thanks gamecock!

    baselle, If only it was that easy. Smile

    NorthGeorgiaGal,

    Interesting. I might just take advantage of that once I've got my revised and revamped resume put together.

    creditcardfree, Thanks!

  7. boomeyers Says:
    1236359687

    Sounds great. I hope this one pans out!

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